Review: iBank

January 18th, 2010

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I’ve been trying out various accounting software for Mac OS X, and today will be reviewing iBank, which promises my finances “will never look so good”. Rather than covering the softwares features, aesthetics, or value for money, I would like to concentrate on one part of the user interface that I think sums up iBank.

Underneath the list of transactions is this little “Quick Edit” area, that shows full details of the highlighted row. Here you can see I’m editing my purchase of Launchbar (more on that another day) and I would like to add a PDF of the receipt I received via email.

So, I correctly assume that the picture of the Parthenon is where I should be adding my image. There’s no “select…” option, so I try drag-and-dropping the PDF on the box. Nothing happens. I notice that there’s an “Edit” button on the right hand side and click that, to receive this message:

Um, yes? I did just click the Edit button after all.

Confirmation dialogs like this one belong in one place, and that’s destructive task such as “Are you sure you want to delete the pile of crap that is iBank from your computer?”.

Why I even have to switch to “Edit mode” in the first place is beyond me, as there’s no harm in the boxes being editable at all times. But then asking me if I’m sure I want to switch modes is the icing on the big stupid cake.

4 Responses to “Review: iBank”

  1. John Sutherland Says:

    I’m reminded of on of my all-time favourite blue posts: Never Use a Warning When you Mean Undo: http://humanized.com/weblog/2007/07/18/never_use_a_warning_when_you_mean_undo/

  2. scott Says:

    hi james,

    just wanted to say that if you haven’t totally given up on iBank, we’re happy to get to you over any hurdles you encounter. we know there’s a learning curve to any new software you’re using, but we depend on user feedback like yours to see where things aren’t as intuitive as they ought to be.

    please check in with support@iggsoftware.com, they’ll be happy to help you out.

    scott b., IGG marketing director

  3. James Turnbull Says:

    Scott,

    Thanks for taking the time to reply, but I have now started trying out alternatives. If you simplify the editing of entries I may consider a future version.

  4. David Glazier Says:

    Why won’t somebody just adapt Microsoft Money for Mac?

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